Featured course

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Running effective meetings

Courses

Explore our range of courses, covering all topic areas of writing at work.

Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.

Popular courses

Business report writing

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Bid, tender and sales-proposal writing

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Leading change through powerful communication

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Writing exceptional board reports

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Policy and procedure writing

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High-impact business writing with AI

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Running effective meetings

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Increase your influence with better communication (and a bit of science)

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Is AI making our writing better – or worse? PR After Hours interview

More from the blog

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Resources

Whether your next task is a report, a press release or a presentation, a little help goes a long way. Find actionable, expert guides and tips in our Knowledge Hub.

Bids and proposals

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AI

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Business writing essentials

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Writing to the board

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Writing to customers

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Writing for marketing

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Technical writing

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Professional email writing

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Business report writing

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Corporate communications

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FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

Explore our FAQs

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Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Our pricing

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Our approach

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Our writing analysis

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Coaching enquiry

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AI Ready

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Emphasis is the UK’s leading communication training company, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been training companies and individuals in how to make their communication work for 25 years. Find out more about our story and our work below.

Our story

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Our people

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Our clients

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Case studies

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Courses

Resources

FAQs

About Us

People-centred communication skills for the AI age

Professional communication courses led by experts

Learn to communicate in a way that drives decisions, creates connection and delivers results. With or without AI.

Tailored and public training courses led by experienced professional communicators, in person and online. 

Emphasis trainer Wendy Ferguson in action, helping two learners in person

Learn the communication secrets of industry specialists

Our experts are all seasoned professionals who have tackled every kind of communication issue in real business situations. 

They include broadcast journalists, Fleet Street veterans, professional editors, award-winning writers, PR specialists and a former senior manager of corporate communications. (They're not generalist trainers who pull together a course after a few hours spent searching the internet.)

So whatever communication problem you're facing, they've almost certainly seen and solved one just like it before.

Every specialist is also a graduate of our demanding trainer-training programme, having first come through a rigorous, multi-stage selection process that rejects most applicants. So you can be sure that they're elite learning specialists too.

Using AI? Get it right

If you want to use AI, we'll teach you how to make sure it builds on your human intelligence.

Discover how to use the technology mindfully and critically.

Combine AI’s efficiency with high-level human skills. Work quickly while developing your own thinking ability. Then confidently communicate ideas that are all yours.

(Or don't use AI at all. It's up to you.)

The Emphasis difference

Expert led

Learn from experienced communication specialists who know what works in practice and why.

Human centred

Discover how to build real connection, by creating empathy, clarity and trust.

 

Evidence based

Use methods grounded in the neuroscience and psychology of human communication.

Live access

Work directly with engaging trainers who bring the subject to life and show you how to apply it to your own work.

Unique diagnostic approach

Everyone's communication style is a unique mix of strengths, weaknesses and blindspots. Understanding this is the first step to making a greater impact with yours. Using expert human analysis and our proprietary diagnostic tools, we tailor the learning to each individual to ensure you meet your goals.

Expert resources

Explore free tools, guides and videos with actionable advice on transforming your business communication. From downloadable templates to engaging e-learning, get practical, expert guidance you can put to use today.

Blog

Engage with the latest thoughts, tips and science-backed insights on better business communication direct from our in-house experts. Bringing together research and lively, left-field opinion on today's biggest communication challenges and what makes words work.

Case studies

We deliver tangible results – like the senior team that cut their strategy document’s revisions from 56 down to just 4. Or the charity that won the biggest bid in their history. See how we’ve helped the world’s leading organisations save time and communicate with impact.

People

Our hand-picked team of trainers are not just communications experts, they're seasoned business professionals. Their combined real-world and training-room experience gives them the insight and engaging delivery style that brings learning to life.

Get in touch

Ready to tackle the communication issues that are blocking your results?

Our friendly team of learning specialists will chat with you about the challenges you're facing and how we can help.

Simply fill out the form and we'll be in touch.